#Retrieve original redacted email how to
#Retrieve original redacted email update
#Retrieve original redacted email verification
#Retrieve original redacted email password

#Retrieve original redacted email password

This link is valid for seven days.Ĭlicking the link prompts you to change your password and add security questions to your account before reverting the email change. If you have access to this mailbox and did not make this change, or you want to undo the change for any reason, you can use the revert ID link provided in the message. Reverting email changesĪfter changing an email address, a notification is sent to the previous email for security purposes. For more detailed instructions, see Using Account Self-Service > Change Your Email.

#Retrieve original redacted email verification

If you cannot get a verification code (SMS, Authenticator, or email), then you must provide other information to verify ownership of the account. To ensure that you are the rightful account owner, you must confirm your identity.

You can, but do not want to, use your Account Settings.

You know your email, but do not know your password and cannot access your current email mailbox.

You know your email and have access to your current email mailbox, but do not know your password.

You know your email and password, but 2FA is disabled and you cannot access your current email mailbox.

#Retrieve original redacted email update

Use the Change Your Email option in Account Self-Service to update the email address for your account when: You can now use your new email to log in to your account. Enter the verification code that was sent to the new email, and then click Change.You can either try again immediately with a different email or try again in a few days with the same email, if you recently removed the email address from another Nexon account. Click Cancel to return to your Personal Info. If the email you enter is already associated with a Nexon account, an error message appears. In New Email, enter a new email address, and then click Send Code.If using the Authenticator App, use that 6-digit code instead.

To confirm your identity, a verification code is sent to either your email address or mobile phone.

Under Profile, find Email, and then click Change.

From your account menu, click Account Settings.

To change your email from Account Settings: Note: If you don’t have 2FA enabled, you must have access to the current email mailbox. In addition to the Account Self-Service tool, you can change your email address from your Account Settings if you can log in with your email and password and can confirm your identity using a verification code (SMS, Authenticator, or email). (You must wait at least seven days after removing an email from one Nexon account before you can use it again for a different account.)

Email addresses can be reused, but the seven-day waiting period still applies.

Each Nexon account must have a unique email multiple accounts cannot share the same address.

There is a minimum, seven-day waiting period after changing your email before you can change it again.

Changing Emailsīefore changing the email address for your Nexon account, note the following: Note: The displayed email is masked to help protect it from mistakenly (or intentionally) being misused. When your account is found, the associated email address is shown, and then you can either log in, reset your password, or change your email. For more detailed instructions, see Using Account Self-Service > Find Your Email.

If you do not have Two-Factor Authentication (2FA) enabled (SMS or Authenticator), then you need to provide other information to verify ownership of the account, besides your email address, which is not required. To ensure that you are the rightful account owner, you must to confirm your identity. Use the Find Your Email option in Account Self-Service to search for your account using any of the following: Note:This article contains screenshots that are for example purposes only.

#Retrieve original redacted email how to

This article describes how to find forgotten emails, change emails using Account Settings and the Account Self-Service tool, undo email changes, and it lists the information needed to verify account ownership. Important: If you are changing your email because you no longer have access to the mailbox, then you must use the Account Self-Service tool for account ownership verification. When you are able to successfully log in to your Nexon account, you can change your email address from either your Account Settings in Nexon Home ( ) or Nexon Launcher, depending on your verification settings, or from the Account Self-Service tool. For more information, see Using Account Self-Service. If you are having trouble logging in because you do not remember the email address for your Nexon account, you can recover your account using the Account Self-Service tool.